Justin Fulcher’s Telehealth Model Put Healthcare Where People Are
The principle that defined Justin Fulcher’s approach to building RingMD was straightforward: place healthcare access wherever people actually are, and price it low enough that adoption follows. That logic guided decisions from the earliest days of the platform in Singapore through its later pivot to US government clients, and it produced one of the more unusual applications of telehealth technology coverage extended to travelers aboard cruise ships and in hotels, available for as little as two dollars per traveler per night.
Designing for the Underserved
RingMD’s partnership with PROVision Partners International made that arrangement possible. But the hospitality application was a secondary illustration of a primary philosophy. The core of what Fulcher built was a platform designed to function where conventional healthcare systems had not reached. He had spent seven years in Southeast Asia watching communities with smartphone access and internet connectivity but no reliable path to a physician. RingMD was designed to close that gap. The platform handled more than video consultations. Triage, patient communication, data integration, and provider management were all built into the system. On the patient side, the flow was designed for simplicity: input symptoms, choose a consultation format, provide payment, and receive a filtered list of providers matched to location, price, ratings, availability, and insurance coverage. The provider-facing side offered detailed profiles and dynamic pricing.
Justin Fulcher incorporated the company in Singapore and expanded across Southeast Asia before the 2018 sale brought the headquarters to Boston and the platform to the United States. The US relaunch shifted toward government and institutional clients, with the platform earning FedRAMP Moderate, FISMA, and HIPAA compliance running on AWS infrastructure. It was engineered specifically for rural connectivity and low-bandwidth environments.
The US Indian Health Service used the platform to serve around 2.6 million American-Indian and Alaska Native individuals across 37 states. India’s Digital India program was also among the clients. By the time Justin Fulcher stepped away from the company in January 2025, RingMD had logged 1.5 million patient records and maintained active coverage across more than fifty countries. Visit this page for more information.
Find more information about Judd Zebersky on https://x.com/JustinFulcher